Dispatcher/Coder for Automotive Technicians (Audi of Upper Saddle River)
Jack Daniels Audi of Upper Saddle River Jack Daniels Audi of Upper Saddle River Upper Saddle River, NJ Upper Saddle River, NJ Full-time Full-time From $65,000 a year From $65,000 a year 4 days ago 4 days ago 4 days ago Jack Daniels Motors is looking for a service dispatcher to join our service team! We are looking for candidates who have dispatcher experience.
The job description includes; Implements and maintains an effective dispatch system.
Schedules shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required.
Prioritizes and controls all comebacks to ensure proper and prompt attention.
Ensures proper repair order documentation, i.
e.
, complaint , cause and correction noted on every repair order with punch time for each operation.
Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service advisor and/or customer.
Maintains an organized and up to date repair log.
Prepares estimates when required.
Review hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly.
Ensures that technicians follow warranty material disposition procedures.
Schedules maintenance for service department vehicles and equipment.
Prepares a list of needed service department equipment, supplies and required repairs, and reviews with the service manager as needed.
Maintains high customer satisfaction ratings.
Benefits:
401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance Job Type:
Full-time Pay:
From $65,000.
00 per year
Benefits:
Employee discount Schedule:
8 hour shift COVID-19 considerations:
We provide face coverings and sanitizing materials.
Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
The job description includes; Implements and maintains an effective dispatch system.
Schedules shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required.
Prioritizes and controls all comebacks to ensure proper and prompt attention.
Ensures proper repair order documentation, i.
e.
, complaint , cause and correction noted on every repair order with punch time for each operation.
Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service advisor and/or customer.
Maintains an organized and up to date repair log.
Prepares estimates when required.
Review hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly.
Ensures that technicians follow warranty material disposition procedures.
Schedules maintenance for service department vehicles and equipment.
Prepares a list of needed service department equipment, supplies and required repairs, and reviews with the service manager as needed.
Maintains high customer satisfaction ratings.
Benefits:
401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance Job Type:
Full-time Pay:
From $65,000.
00 per year
Benefits:
Employee discount Schedule:
8 hour shift COVID-19 considerations:
We provide face coverings and sanitizing materials.
Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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