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E-Commerce Manager

Description
We are currently looking to add an E Commerce/Drop Shipment Specialist to our team who will be responsible for:
KEY ACCOUNTABILITIES / RESPONSIBILITIES:
Maintain a basic understanding of EDI transactions, segments and data elements to enhance engagement with eServices team and business community
Key liaison between internal business users, external customers and the technical IT team
Obtain and manage review of retailer EDI and Drop Ship business requirements
Create in-depth business specification requirements documents for IT implementation
Assist in development of our standards for customer implementations; identify and address variances for each implementation project
Management of integrated systems flow testing ? PO, labels, ASN (Advance Shipping Notices), etc.
Ownership of SAP order mapping
Initial contact for live transaction troubleshooting to resolve content issues and mapping problems ? drop ship quotes, purchase order kick-outs, etc.
Identify relevant opportunities to improve EDI order to cash processes
Train staff on new SAP transactions required for individual customer launches
Management of EDI error reports
Provide post-launch support including changes in customers? requirements, mapping, customer documents, and service levels
Other responsibilities as needed
KEY REQUIREMENTS / EXPERIENCE:
5 years of experience in a customer service, sales or inside sales work environment
3+ years of EDI business experience including interaction with EDI programming teams, middleware providers and retailer EDI help desks
Communicate clearly, professionally and effectively internally and externally
Mid-level Excel experience required
Major ERP implementation experience desired and SAP experience preferred
Project management experience preferred
Proven ability to multi-task
Ability to work independently and in a team environment
10% Travel
Requirements
CRM Marketing
At TCG, we?re committed to you from the moment you sign up. We won?t make you work a certain number of hours or fill out piles of paperwork before we commit to you and your professional future. We believe it?s important to spend time with you from the beginning in order to assess your skills, determine your strengths and figure out the type of work you want to do. Our trained staffing professionals understand that you have a real passion for your work and do their best to find opportunities that are the best fit for you. And we don?t stop there. We?re also available to help with your career questions, provide tips on improving your portfolio and acing interviews, and more. Plus, as one of our registered candidates, you?ll have access to thousands of online training courses and books ? and of course, everything is free and available when you need it.
Apply for this job now or contact our branch office at 1.888.846.1668 to learn more about this position.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
? 2018 The Creative Group. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
Salary: $60,000.00 to $80,000.00 per year
Location: Upper Saddle River, NJ
Date Posted: November 26, 2018
Employment Type: Full-time
Job Reference: 02710-0010628297
Staffing Area: Creative & Marketing

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